Our Services

Customized Campaigns + Expert Training

Your priorities and our expertise —
making a difference together  

Our customized telemarketing and telefunding campaigns are developed to integrate into marketing and development departments direct response strategy that raises millions of dollars every year for our valued clients.

Girls at school in uniforms.

Fundraising Campaigns

A crucial source of revenue that ensures your ability to carry out your Mission

Our donor centric programs are designed to engage support through compelling stories that inspire engagement from your current, lapsed and acquisition donors and prospects. Our call to action will result in higher renewal rates, upgrade gifts, second ask gifts, monthly donors and new donors. 

Contact us today to tailor a campaign to achieve your loftiest goals.


Woman taking a photo at a gallery.

Membership Campaigns

Building and maintaining loyal, long-term members

AMS specializes in sales and development of membership programs by acquiring new members, retaining current members, upgrading and engaging members in multi-year memberships that solidify their long-term commitment to your organization. Our membership programs are tailored to your organization's overall budget and objectives — designed to build loyalty and encourage advocacy.  

Contact us today to build a loyal and sustainable membership.


Play performance with woman and man in costume on stage.

Subscription Campaigns

Secure steady, reliable audiences for your performing arts organization

Our strategically-designed campaigns compel your audience to purchase subscription packages suited to each patron’s lifestyle. Our corporate expertise was built on selling strategically designed subscriptions packages to engage your audience to buy, buy more and, more importantly, renew year in and year out. We understand the importance of building and maintaining your subscription audience as a stabilizing force that allows artistic flexibility and is a vital contributor to your organization's financial security. 

Contact us today to build a stable and thriving audience.


Girl smiling while talking to her grandmother on the couch.

Legacy Builder™ Campaigns

Identify donors that can ensure your long term stability through planned gifts

Many Legacy Giving donors do not identify themselves until someone speaks with them directly. That is why we developed a proactive personal invitation planned giving campaign. AMS calls its program a LEGACY BUILDER™.

Our Legacy Builder™ program will help you get clear on who has included your organization in their legacy gift plans, who is in the process of including you, and who is considering it. We focus on creating a communication bridge between you and your legacy donors. Working side by side with you, we become your conduit to increased support. 

Learn more about creating your planned giving campaigns.


Elephant display at museum.

Capital + Endowment Campaigns

Reach your capital campaign and endowment goals without cannibalizing your annual giving 

Once you have secured funding from your major donors and enter the public phase of your campaign, AMS can provide you with the strategy and tools to invite your mid and lower level donors to further support your organization’s vision for the future. 

We have developed and managed the public phase of enormously successful capital and endowment campaigns all across North America and utilize that momentum to transition donors into higher level, ongoing annual fund giving.t

Contact us today to tailor the public phase of your Capital and Endowment campaigns.


Customer Service Campaigns

School Enrollment Outreach

During our School Enrollment Outreach campaigns, we work together with charter schools to help them achieve their enrollment goals through direct telephone outreach. These campaigns are designed as a first point of contact for new families, and our callers provide a warm and welcoming introduction to your school.

Our skilled callers engage in open conversation with prospective families, including; answering questions, collecting information regarding their students’ needs, and helping to determine if your school is the right fit for their family. Interested families are referred to your enrollment team, and our initial contact will ensure they will be well positioned for an informed and constructive conversation.

Welcome and Thank-You Calling

The program begins with a warm welcome to new donors and an expression of gratitude for their recent contributions. Expressing appreciation is a fundamental step in donor relations, as it helps build a sense of connection and value. AMS verifies and updates donor contact details, including email addresses, phone numbers and mailing addresses. This is crucial for maintaining accurate and up-to-date donor records. We also inform donors about recent news and upcoming events, which provides a valuable opportunity to engage them.

Friendly Reminder Calling

These ‘soft touch’ customer service calls are designed to provide a gentle reminder to donors, patrons and customers, and can be provided for a variety of reasons. Reminder calling may include calls regarding; a soon to be expired membership, a recurring donation, or to provide information about an upcoming appointment or event, to name a few.

By approaching these calls with empathy and a genuine desire to assist, we focus on building customer trust, improving retention rates, and fostering positive brand associations.

Survey Calling

AMS provides survey calling campaigns to engage supporters and provide immediate responses and insights. Based on the feedback and insights gained, organizations can implement actionable changes or improvements to better align their strategies with the needs and preferences of their supporters. Once the survey calling campaign is completed, the collected data needs to be analyzed to extract meaningful insights. This analysis can help identify trends, preferences, and areas for improvement for the organization.

Contact us today for more information.


Woman smiling, talking to other women at a boardroom table during a meeting.

Consulting + Training

Boost your in-house campaign

Accelerate your in-house campaign and ensure that it's performing to its full potential. We offer inter-related services designed to maximize your outreach efforts:

  • Campaign Manager training

  • Preparation of scripts and training materials

  • Supervision, analysis, and support from a Director of Campaign Operation

  • SaaS - Database and Reporting software Powered by ALCHEMY

Contact us today for more information.


Artsmarketing Services logo.

SaaS Powered by ALCHEMY®
Software as a Service

ALCHEMY orchestrates the "high-touch" methodology for which AMS is known and reporting conducive to in-depth analysis

Power your campaign with ALCHEMY to get game-changing insight into your donors, members and subscribers. Real-time updates at the click of a button help you stay steps ahead of other organizations competing for the same constituents. 

ALCHEMY integrates lead management and tracking with a suite of more than 150 real-time reports allowing you to track virtually every aspect of your campaign.

AMS licenses ALCHEMY as SaaS for a weekly fee. We provide the software via the Internet. You do not need to pay for additional IT support. We'll manage, support, and maintain all aspects of your data in ALCHEMY. 

Learn more about how you can power your in-house fundraising, membership or subscription campaign with ALCHEMY.

Customize Your Campaign

Our services can be tailored to suit your campaign needs and location. 

Full Service  

Conducted at our call centre or on-site

AMS provides:

  • Highly trained Campaign Managers

  • Recruitment, training and compensation of Representatives

  • Tailored scripting, training and support materials 

  • A Director of Campaign Operations to oversee your campaign

  • Strategic recommendations

  • Powered by ALCHEMY

Management Service 

Conducted from your call centre

AMS provides:

  • Highly trained Campaign Managers

  • Recruitment and training of Representatives 

  • Tailored scripting, training and support materials

  • Director of Campaign Operations to oversee your campaign 

  • Strategic recommendations

  • Powered by ALCHEMY

Strategy

Strategic Conversations

The caller took a lot of time to tailor a package that was affordable and had beautiful music I would enjoy. She created it in a friendly and professional manner, sincerely wishing for my happiness.
— A happy patron
Oh, how I would love to have someone like you represent me – you genuinely care and are so passionate about what you do.
— A happy patron

OUR COLLABORATIVE PROCESS

With your priorities and our fundraising expertise we can make a difference together for your organization.