Your campaign should be as unique as your organization. AMS has the experience and flexibility to help you tailor a program to meet your specific strategic and budgetary goals.
Management options fall into three distinct categories - Full Service Campaigns, Management Campaigns, and Comprehensive Consulting Service Campaigns. AMS will sit down with you and discuss the different management options and how they vary.
FULL SERVICE CAMPAIGNS
Under this scenario, AMS provides a highly trained Campaign Manager and takes care of recruiting and training the Callers. The Manager, Callers, and Clerk are AMS employees and we assume all payroll expenses. AMS writes the script, prepares training materials, and designs a payroll structure for your campaign. A Director of Campaign Operations oversees your campaign and provides weekly feedback and communication. The AMS database provides a complete list of analytical campaign reports including lead tracking. Full Service Campaigns can be conducted from your city or from one of several call centres.
MANAGEMENT SERVICE CAMPAIGNS
AMS provides a highly trained Campaign Manager, writes the scripts, prepares training materials, and designs a payroll structure for your campaign. A Director of Campaign Operations oversees your campaign and provides weekly feedback and communication including a full range of analytical reports. AMS will hire and train the Callers on your behalf closely following your Human Resource protocols. The Callers are your employees and you cover the costs of recruitment advertising, payroll and all applicable payroll taxes. This option is only available for campaigns conducted in your city. Management Service Campaigns are particularly appealing to clients who want to minimize fees payable to an outside company OR clients who are working towards having an in-house campaign OR are transitioning from an in-house campaign to a Full Service Campaign.
COMPREHENSIVE CONSULTING SERVICE
This type of campaign is designed for organizations that want to run their own in-house campaign (or may already be running an in-house campaign) and want to ensure that it is performing to its full potential. You employ the Campaign Manager and Callers and you are responsible for all direct campaign expenses. AMS offers four inter-related services that will maximize the results of your program:
Full Service and Management Service Campaigns can be conducted from a space in, or close to, your offices or from an AMS call centre.
A campaign utilizing local calling offers some distinct advantages:
Sometimes there are important reasons why organizations choose to locate a campaign in one of the dedicated campaign calling centres that AMS maintains. For example:
AMS would be happy to sit down with you and examine your specific circumstances and make recommendations for you to structure a campaign that is focused on your priorities and managed to suit your needs.